At Gilleye Hospital, we strive to provide the best possible care and service to our patients. We understand that sometimes circumstances may require you to cancel or reschedule your appointment. Please review our cancellation policy outlined below:

Cancellation Period:

Appointments must be cancelled or rescheduled at least 24 hours in advance. This allows us to accommodate other patients who may be in need of medical attention.

Cancellation Procedure:

To cancel or reschedule your appointment, please contact us directly via phone at [insert phone number] or email at [insert email address]. You can also use the appointment management system available on our website to make changes to your scheduled appointment.

Late Cancellations:

If you need to cancel your appointment within 24 hours of the scheduled time, please notify us as soon as possible. Late cancellations may result in a cancellation fee.

Cancellation Fees:

A cancellation fee may apply for appointments cancelled within 24 hours of the scheduled time or for missed appointments without prior notice. The cancellation fee amount will depend on the type of appointment and will be communicated to you at the time of cancellation.

Exceptions:

We understand that emergencies and unforeseen circumstances may arise. In such cases, please notify us as soon as possible to discuss alternative arrangements.

Refunds:

Cancellation fees may be waived or refunded at the discretion of Gilleye Hospital in certain circumstances. Please contact us directly to discuss any refund requests.

Repeated Cancellations:

We reserve the right to refuse service to patients who repeatedly cancel or miss appointments without proper notice. This decision will be made on a case-by-case basis.

Policy Updates:

Gilleye Hospital reserves the right to update or modify this cancellation policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

By scheduling an appointment with Gilleye Hospital, you acknowledge and agree to abide by the terms of our cancellation policy. We appreciate your cooperation and understanding.